[{"reviewer":"Amer Khan","starRating":"FIVE","comment":"I have been shopping for two new pairs of glasses for about a week. I finally landed on Pearle Vision of Orland Park. From the first interaction to the last, the experience has been stellar. They had a wide variety of high quality frames to choose from. Their staff helped me immediately, asked about my preferences and pulled out several frames to try from their racks to try. In other stores, I had to walk around and try and locate what I wanted. Here, they pulled out several on a tray based on my requirements. This was impressive. I was able to order what I wanted very quickly.\nThen the frames came in with my prescription nearly a week ahead of expected date. When I went to pick up, they did a fantastic job fitting the new frames to my face. I usually need the nose pads adjusted to sit right on my face. The technician knew exactly how to adjust them for a peridot fit for both pairs.\nCourteous, professional, prompt and high expertise.","updateTime":"2025-11-09T04:06:39.903169Z"},{"reviewer":"Vinnette Forde","starRating":"FIVE","comment":"I came here because my insurance wasn't accepted at the other place but I am glad I did. I felt as if I got the executive treatment. They were genuinely friendly and made me feel as though my vision was important to them. Dr B did a thorough eye exam, explained everything he was doing and told me what to expect. They had a nice selection of frames that had me looking my best. The customer service was second to none. Will definitely be back.","updateTime":"2025-11-08T05:00:37.952116Z"},{"reviewer":"Joe Eppolito","starRating":"FIVE","comment":"Visited the Pearle Vision store in Orland Square this morning. Minaj was the wonderful and helpful young lady that assisted me. Very good at what she does. Thank you Nimah for the assistance this morning.","updateTime":"2025-11-07T17:16:34.599515Z"},{"reviewer":"Cheryl Andrews","starRating":"FIVE","comment":"Not a long wait time. Professsional and courteous from the front staff to the Doctors.","updateTime":"2025-11-07T04:00:58.933793Z"},{"reviewer":"Timothy Forde","starRating":"FIVE","comment":"Awesome experience.","updateTime":"2025-11-07T01:58:05.165656Z"},{"reviewer":"Jenna Morgenthaler","starRating":"FIVE","comment":"This place is great. Personable, comprehensive, and punctual!","updateTime":"2025-11-07T00:21:19.196864Z"},{"reviewer":"Adriana Barboza","starRating":"FIVE","comment":"Lupe was great at helping me find the perfect glasses. She was knowledgeable, patient and helpful.","updateTime":"2025-11-07T00:16:33.196046Z"},{"reviewer":"Victor Trevino","starRating":"FIVE","comment":"Thank you Pearle Vision of Orland Park. Dr. Shiple is very thorough and informative. She has been my doctor for many years. Optician Derrick was great as well, helping to explain all my options. Thank you again Pearle of Orland Park.","updateTime":"2025-11-06T00:15:07.811179Z"},{"reviewer":"Tim Stevens","starRating":"FIVE","comment":"Visited several optical stores, looking for hire and eyeglasses. Found Pearle vision in Orland Park to have the largest selection. Lupe was my optician, and I found her to be quite knowledgeable and personable. Would recommend Pearle Vision & Lupe for any eyeglass purchases.","updateTime":"2025-11-05T22:54:37.360375Z"},{"reviewer":"Tommie Gbur","starRating":"FIVE","comment":"When I walked in the store I was greeted and did the pre testing right away. Pretty quickly after that I saw Dr. B who thoroughly examined my eyes. I then met with Nadine to look at frames. Nadine was so easy to talk to, helpful and knowledgeable about all of fhe frames. She want the extra mile to not only help me pick out the perfect frames for me, but to go over my insurance with me. I would highly recommend this location, the staff and especially a shout out to Nadine!","updateTime":"2025-11-05T19:05:07.185519Z"},{"reviewer":"Blake Villanova","starRating":"FIVE","comment":"The service here was awesome. Definitely will be back","updateTime":"2025-11-05T00:12:47.163837Z"},{"reviewer":"Angela Kwiek","starRating":"FIVE","comment":"Amazing as always","updateTime":"2025-10-31T17:19:19.200818Z"},{"reviewer":"Kelly McCarthy","starRating":"FIVE","comment":"I wanted a new pair of prescription sunglasses and knew the exact name brand. I worked with Nimah, she was thorough, friendly and not pushy in terms of selling me more than I came in the store for given I already had a prescription. Nimah explained all the product options, she was not in a hurry even though the store was very busy. Actually, each employee seemed to enjoy working with the customers. I had not visited a Pearle Vision in a couple of years, glad I returned.","updateTime":"2025-10-31T12:58:38.901562Z"},{"reviewer":"Juanita Smith","starRating":"FIVE","updateTime":"2025-10-29T18:08:10.865713Z"},{"reviewer":"Marcia Doyle","starRating":"FIVE","comment":"I have been going to Pearl Vision in Orland Park for many years. In btw I tried others, however, I keep returning to the Orland Park facility. Their optometrists have been very professional & diagnosed my issues spot on.\nToday Nimah worked with me to find a pair of glasses often holding 3 at a time until we found the perfect pair. Nimah knows glasses are a piece of fine jewelry to me as well as my ADA. Then she took her time carefully making sure the fit was also perfect.\nNimah also took care of my husband's needs with continued patience & kindness. She is a pro in her career and knows how to make a customer feel cared for & special. Ask for Nimah; she will not disappoint!","updateTime":"2025-10-29T01:48:29.801040Z"},{"reviewer":"Charles Co","starRating":"FIVE","comment":"Went in for a walk in visit seen Dr.McCartan and when I picked out my glasses Jasmin helped me fitted my glasses and ordered them after explaining everything that was done and when to expect the glasses back amazing young lady with great attitude","updateTime":"2025-10-27T18:52:22.465738Z"},{"reviewer":"Kareem Bazaraa","starRating":"FIVE","comment":"I had such a great experience at Pearle Vision! From start to finish, the team took amazing care of me. Dr. McCartan was absolutely fantastic - she's thorough, kind, and really takes the time to explain everything in a way that makes sense. You can tell she genuinely cares about her patients.\n\nAnd a huge shoutout to Lupe at checkout - she was wonderful! Super friendly, efficient, and made the whole process so smooth. It's rare to find a place where everyone goes above and beyond like this. I definitely recommend Pearle Vision to anyone who wants quality care and a great experience. I've been coming here since I was a kid and I'm gonna keep coming back","updateTime":"2025-10-27T18:46:28.373460Z"},{"reviewer":"LaTasha Tolbert","starRating":"FIVE","comment":"Derrick was great. Derrick has great customer service and help me pick out the perfect glasses. Five stars to him and the team","updateTime":"2025-10-25T18:16:55.104076Z"},{"reviewer":"Kelli Walsh","starRating":"FIVE","comment":"Jasmine was super helpful and very knowledgeable!!","updateTime":"2025-10-24T17:36:10.718169Z"},{"reviewer":"Billy Boy","starRating":"ONE","comment":"I am annoyed with all the Text messages and emails, I even unsubscribed but that doesn't work. Another thing I thought these glasses were amazing there not there all smudged all day why I ask thought it was the cleaner nope it's cause I got upsold to anti reflective glass which I hate!!!! Someone who has bifocals should not have Anti reflective glass being that is the reason my glasses are smudgy.","updateTime":"2025-10-23T13:02:20.028743Z"},{"reviewer":"Jessica Alfred","starRating":"FIVE","comment":"My experience at the Orland Park Pearle Vision location was wonderful!!!\nJill and Nimah were so patient in guiding me through the paperwork and helping me feel so comfortable! Dr. McCartan was very kind and took time to answer my questions! Derrick and Jasmine gave me positive feedback with helping me choose my frames and Lupe was encouraging in the outcome of my appointment! And I was able to get my glasses the same day!!!\nThe entire staff was diligent in their work and still maintained a positive energy! I plan on returning and mentioning this location to others!","updateTime":"2025-10-23T00:56:07.796763Z"},{"reviewer":"Sandra Kester","starRating":"FIVE","comment":"Lupe, the optical assistant, and Dr. McCarten were fabulous as always. Great service and very efficient!","updateTime":"2025-10-21T23:14:11.350134Z"},{"reviewer":"Ruby Tolbert","starRating":"FIVE","comment":"I would love to thank everyone for the best care and support that they gave me today at my eye appointment and the help that they gave me again thanks to everyone 😊","updateTime":"2025-10-17T01:07:50.160277Z"},{"reviewer":"Aswathy George","starRating":"FIVE","updateTime":"2025-10-15T17:58:24.905021Z"},{"reviewer":"M F","starRating":"FIVE","comment":"Great from start to finish! Derrick was wonderful and is very knowledgeable.","updateTime":"2025-10-12T03:48:40.050103Z"},{"reviewer":"Man W","starRating":"FIVE","comment":"I had such a wonderful experience at the Orland park location. Derrick was fantastic and wonderful to work with. I will definitely be back to work with him again.","updateTime":"2025-10-11T20:21:29.057295Z"},{"reviewer":"Shaquale Harris","starRating":"FIVE","comment":"Jasmine was amazing! Very helpful, she made sure I had everything I needed as soon as I walked in the door. I had a very pleasant experience.","updateTime":"2025-10-11T19:53:59.502268Z"},{"reviewer":"LoRD 30ius","starRating":"FIVE","comment":"Just want to say Jasmine was so great to work with!!! Helped me find the perfect pair of glasses for my oddly big head! She single? Jk","updateTime":"2025-10-10T23:45:16.370673Z"},{"reviewer":"a fak","starRating":"FIVE","comment":"I had such a wonderful experience with Derrek! He made the process fast, fun and easy!\nGreat staff, Super friendly and attentive!","updateTime":"2025-10-10T21:55:47.131396Z"},{"reviewer":"Aereeon Frederick","starRating":"FIVE","comment":"This was the BEST experience I ever had. Derrick was quick, efficient, and personable. Will definitely be back to this location. PLEASE give him a big raise.","updateTime":"2025-10-10T21:53:48.067415Z"},{"reviewer":"Sophia M","starRating":"FIVE","comment":"Dr. McCartan, Carmen and Jasmine all did a fabulous job and helping me. They were all polite, considerate and patient.","updateTime":"2025-10-08T02:40:37.116667Z"},{"reviewer":"Forleaser Tucker","starRating":"FIVE","comment":"Staff great as always. I been going here for sometime. Love my experience ❤️","updateTime":"2025-10-05T01:52:56.828673Z"},{"reviewer":"ruth pryor","starRating":"FIVE","comment":"I had a very pleasant visit with Jasmine in the ORLAND Park,IL office.Jasmine was very knowledgeable and extremely polite. She made my visit to Pearl a plus.","updateTime":"2025-10-03T23:18:49.988502Z"},{"reviewer":"Lori Gedraitis","starRating":"FIVE","updateTime":"2025-09-29T21:09:42.146360Z"},{"reviewer":"Karen Showers","starRating":"FIVE","comment":"Eye exam went well. Dr. was very knowledgeable in the testing process. And staff was very friendly, professional and helpful. Will return next year! Thanks Pearle!","updateTime":"2025-09-27T21:27:20.819771Z"},{"reviewer":"Nicholas Falconer","starRating":"FIVE","comment":"I look forward to coming here for my annual exam. The entire staff is very welcoming, friendly, and super helpful.","updateTime":"2025-09-26T17:53:06.368503Z"},{"reviewer":"Monica Belan","starRating":"FIVE","updateTime":"2025-09-26T17:48:53.936Z"},{"reviewer":"deaunte hale","starRating":"FIVE","comment":"I enjoyed the customer service, at Orland Park location. Dr. MaryJo MxCartan, has a great staff operating under her. From the moment we walked in, the two staff members were all smiles. The examiner was laughing at all my corny jokes, yet she maintained being professional, at the same time. Then, it was time to pick out glasses. When, we met Jasmine. Her sense of humor, would make a cloud buy glasses. Overall, quality care for the customers needs!\nNew experience part 2: fast and easy. Comfortable environment greeting from the start and the appointment staff over the phone, Is outstanding! I can see contacts and glasses!","updateTime":"2025-09-26T06:35:08.514839Z"},{"reviewer":"Randy Koss","starRating":"FIVE","comment":"Excellent care and service. Took time and extra care in all my questions, examinations, and needs.","updateTime":"2025-09-25T19:28:05.490563Z"},{"reviewer":"Higher Realms","starRating":"FIVE","comment":"**PLEASE READ** I wanted to come here to post a review and I wish there was more that I could do to give the optometrist at this place more recognition.\n\nI brought my (then) 7yr old daughter in to be evaluated for glasses last October. Her vision seemed fine, but her teacher recommended an eye exam as my daughter frequently complains about headaches in class.\n\nThe opticians performed all of their tests before handing us over to the optometrist. My daughter was doing fantastic on every test and her vision seemed perfect. The optometrist (an older gentleman, my apologies for not remembering his name) performed his exam and noticed a peculiar shape inside her eye which made him think she might have glaucoma, despite her 20/20 vision.\n\nTo make a long story short, he referred us to a pediatric ophthalmologist and turns out he was right! The ophthalmologist said it's a MIRACLE that this was caught so early, as most people with glaucoma find out they have it after it's far too late! THE OPTOMETRIST AT THIS PEARLE VISION SAVED MY DAUGHTER'S VISION!!! Although her condition can not be reversed, it was caught early enough to treat for it to not get any worse. None of this would be possible if the optometrist would not have made that observation and referred us to the ophthalmologist immediately.","updateTime":"2025-09-18T23:17:44.035122Z"},{"reviewer":"Ryann Coddington","starRating":"FIVE","comment":"Came here for glasses and Lupe was wonderful. She took the time to make sure I had the best fit for my face. Great experience from check-in to check out!!","updateTime":"2025-09-16T17:12:20.199393Z"},{"reviewer":"Gina Delis","starRating":"FIVE","comment":"The staff is amazing.","updateTime":"2025-09-16T13:10:32.230251Z"},{"reviewer":"Diane Krueger","starRating":"FIVE","comment":"Very professional staff and great customer service from everyone in the store.","updateTime":"2025-09-16T03:07:18.701936Z"},{"reviewer":"Jeremy Mitchell","starRating":"FIVE","comment":"Special Thanks to Derek & Jasmine for Great Customer Service…\nHighly recommended for Consultation for Fashion & Glasses\n\nThank you Derek & Jasmine","updateTime":"2025-09-13T17:38:32.726572Z"},{"reviewer":"Linda Sharkey","starRating":"FIVE","comment":"Dr. McClaren provided very good service during my eye exam. She was knowledgeable and experienced. It was nice to have someone with vast experience do the eye exam.","updateTime":"2025-09-13T14:12:08.736895Z"},{"reviewer":"tiffany beard","starRating":"FIVE","comment":"The experience and the customer experience is unmatched. I returned today and my expectations are always exceeded\nDerrick provides excellent customer/client experience\nI was in last week and was serviced by Jasmine and the experience was seamless\nMy entire family is taken well care of by everyone at this location\nThank you\nTruly","updateTime":"2025-09-12T22:34:52.875191Z"},{"reviewer":"Jose Villanueva","starRating":"FIVE","comment":"Very professional, great experience thanks to (jasmine)great support.","updateTime":"2025-09-12T20:29:14.585399Z"},{"reviewer":"SkyRose Rejuvenation Clinic & Spa LLC","starRating":"FIVE","updateTime":"2025-09-11T16:56:21.454524Z"},{"reviewer":"Miriam Gutierrez","starRating":"FIVE","comment":"Very professional and clean office. Everyone was really kind. Dr McCartan is super nice and Lupe helped me choose the right frames for me!","updateTime":"2025-09-09T17:13:42.346870Z"},{"reviewer":"CJ A","starRating":"FIVE","comment":"I've been coming here for over 10 years, and I always appreciate the team's efficiency and personable care. Dr. McCartan took the time to clearly explain my eye exam results, which I really valued. Lupe also provided exceptional customer service by helping me navigate and understand my insurance plan. Their support makes the whole process smooth and stress-free.","updateTime":"2025-09-08T22:50:13.138196Z"}]
